GitHub URL: https://github.com/AkelloVJ/Marketing-campaign-analysis-
This project demonstrates a comprehensive approach to analyzing and understanding customer data from a marketing campaign. The significance of this code lies in its ability to transform raw data into meaningful insights that can drive strategic business decisions. Here are the key steps followed in it.
- Loading and Exploring Data:
- Reading Data: The code starts by loading the marketing campaign data into a Pandas dataframe. This is crucial as it sets the foundation for all subsequent analysis.
- Data Inspection: Using methods like
df.shape
,df.head()
,df.info()
, anddf.describe()
helps understand the structure, content, and basic statistics of the data, which is essential for identifying any initial anomalies or patterns.
- Data Cleaning and Preparation:
- Handling Missing Data: The code identifies and visualizes missing data using
missingno
and decides to drop rows with missing values. This step ensures that the dataset is complete and ready for analysis without being skewed by missing information. - Removing Outliers: By identifying and removing outliers, the code ensures that the analysis is not biased by extreme values that could distort the results.
- Feature Engineering: New features like
Education_level
,Living_Status
,Age
,Total_Campaigns_Accepted
,Average_Spend
,Spent
, andIs_Parent
are created. These features help capture more nuanced information about customers, making the data richer and more informative for analysis.
- Handling Missing Data: The code identifies and visualizes missing data using
- Exploratory Data Analysis (EDA):
- Visualizations: The code uses various visualizations (histograms, bar plots, box plots, scatter plots, violin plots, and pair plots) to explore the distribution of variables and relationships between them. This step is critical for uncovering patterns and trends in the data.
- Insights from EDA: For example, understanding the distribution of income, age, marital status, education level, and spending habits helps identify key customer segments and their characteristics.
- Clustering:
- One-Hot Encoding: Categorical variables are converted into numerical format using one-hot encoding, making them suitable for clustering algorithms.
- Data Scaling: Numerical features are standardized, which is important for ensuring that all features contribute equally to the clustering process.
- Application and Business Impact:
- Targeted Marketing: By understanding customer segments, companies can design targeted marketing campaigns that cater to specific groups’ preferences and behaviors, increasing the likelihood of campaign success.
- Customer Segmentation: Clustering customers based on their spending habits, campaign acceptance patterns, and demographic information allows companies to identify distinct customer segments and tailor their strategies accordingly.
- Resource Allocation: Insights from the analysis can help companies allocate resources more effectively, focusing on high-value customers or potential high-value segments.
- Product Development: Understanding customer preferences and spending behavior can inform product development and innovation, ensuring that new offerings meet the needs and desires of key customer segments.
This project provides a robust framework for analyzing customer data, uncovering valuable insights, and applying these insights to enhance marketing strategies and business outcomes.